NEEA Tier 3 or higher

City of Palo Alto residents are eligible for a rebate of $3,500 for a Heat Pump Water Heater replacing a gas water heaters. $500 rebate is available for electric water heaters that are replaced with heat pump water heaters.

$2,500 Gas Meter Removal Incentive:

• Must completely remove existing gas meter(s) and connection to the property.
• Proof of meter removal required. Applicant must have submitted the Gas Utility Disconnection for Electrification Form and received a confirmation email form Utilities Customer Service.

Incentive Amount:

$2,500

$5,000 for REAP eligible residents (Income-qualified)

Heat Pump Heating, Ventilation, and Air Conditioning (HP HVAC) Rebate eligibility requirements:

• Must replace an existing gas, propane, oil, or wood stove heater/furnace. Replacement of electric heaters and fireplaces are not eligible.
• All fully electric HP HVAC systems qualify, regardless of types and configuration (packaged/split, ducted/ductless, single/multi-zoned), amperage, tonnage, or efficiency rating. Dual-fuel systems with gas heat as backup do not qualify.
• The heat pump must have a 15 SEER (Seasonal Energy Efficiency Ratio) rating or higher, and an 8.5 HSPF (Heat Seasonal Performance Factor) or higher.
• Limited to one HP HVAC rebate per electric account.

Incentive Amount:

$2,500

$5,000 for REAP eligible residents (Income-qualified)

Electric Panel Upgrade Add-On Rebate eligibility requirements:

• Can include replacement, upgrade, or relocation of a main service panel, installation of a subpanel, and/or installation of a smart load center that is necessary for the installation of a new HPWH or HP HVAC.
• Panel replacements that maintain the same amperage are eligible.
• If the panel replacement increases the amperage of the electrical panel, the new panel’s amperage must not exceed 200 amps.
• The electrical panel upgrade must take place within 6 months of the HPWH or HP HVAC installation to qualify.
• This rebate is an add-on rebate, not a standalone rebate, and therefore cannot be applied for on its own. The rebate is applied for at the same time as a HPWH and/or HP HVAC application.
• Limited to one panel upgrade rebate per electric account.

Incentive Amount:

$1,000

$2,000 for REAP eligible residents (Income-qualified)

Attic/Roof Insulation Add-on Rebate Eligibility:

• Acceptable Insulation Materials include: Fiberglass Batts, Blown Fiberglass, Cellulose, Dense Pack Cellulose, Rockwool, Spray Foam, Rigid Foam, Mineral/Stone Wool, Natural Fiber, or recycled textiles.
• Insulation must meet R-30 or better for attic insulation. For Eichler homes and homes with a flat roof, insulation must meet R-19 or better.
• This rebate is an add-on rebate, not a standalone rebate, and therefore cannot be applied for on its own. The rebate is applied for at the same time as a HPWH and/or HP HVAC application.
• Insulation upgrade must take place within 6 months of the HPWH or HP HVAC installation to qualify.

Prewiring, Wiring, and Circuit Splitter/Pauser Device Add-on Rebate Eligibility Requirements:

• All circuits must be wired to the source (wire and breaker).
• Circuit pausers or splitters are eligible.
• Must be installed in compliance with the California Electrical Code.
• This rebate is an add-on rebate, not a standalone rebate, and therefore cannot be applied for on its own. The rebate is applied for at the same time as a HPWH and/or HP HVAC application.
• Pre-wiring must take place within 6 months of the HPWH or HP HVAC installation to qualify.
• Must serve a new HPWH or HP HVAC system.

Must be replacing an Electric Resistance Unit with EF 0.89 or lower with an Electric Resistance Unit with EF 0.93 or higher

Minimum 16 SEER and 8.4 HSPF

Minimum 18 SEER and 9.5 HSPF

Specific models, see link for details.

No-cost induction hob lending program

To be eligible for the Building Electrification program, you must meet these qualifications.

• Be an SCE residential electric customer with an active, individually metered account
• Live in a single-family home or a building with 4 or fewer units (duplexes, triplexes, and fourplexes can qualify if individually metered)
• Your home must currently have a gas or propane furnace and water heater that can be replaced by high efficiency heat pump equipment
• Meet program income eligibility guidelines
• Estimated energy bill impacts must either lower or not change current household energy costs